ABSTRACT: We have recently begun rolling out the CC900 caregiver console to replace the CC800. For those facilities with RCare Mobile the home screen will look very similar. The manual
ABSTRACT: Changing out a bad hard drive is not as complex as a task as it may appear when you first open up a server. Nonetheless, even if you’ve replaced
ABSTRACT: Tech Bulletins have been part of a larger process that we’ve been implementing to increase overall communication and education for our distributors, installers, and end users about RCare. This
ABSTRACT: Domelight Controllers can be daunting when they don’t work as expected because of their complicated nature. This week’s tech bulletin won’t discuss every single detail of those complexities, but
ABSTRACT: There has been a recent increase in confusion and concern from installers observing the common network error for CC-800’s. All new units will display this, whether there is an
ABSTRACT: Nuances that were anticipated with Advanced Locating Protocol (ALP), but ones we were unsure how they would manifest themselves are the reasons for this week’s tech bulletin. We will
ABSTRACT: This week’s tech bulletin will be a simple reminder of the training and documentation tools available as a primary source of technical support. These technical documents are viewable and/or
ABSTRACT: This week’s tech bulletin will be a simple reminder of the training and documentation tools available as a primary source of technical support. These technical documents are viewable and/or
ABSTRACT: If you are interested in avoiding 3 am Saturday morning calls about the system not working, this week’s bulletin could very helpful. All Master Receivers need an automatic rebooter
ABSTRACT: NFC Tags allow facilities using RCare Mobile to monitor and analyze Activities of Daily Living (ADL’s) to improve resident care. These activities are recorded and processed in the MCube
ABSTRACT: Some devices supervise, some don’t, and some have a jumper to turn them on and off. We’ve received a number request recently about how to configure the accounts and
ABSTRACT: A device failing to alarm or restore properly can be the result of a number of different things. This is part 3 of a multiple week series and this
