ABSTRACT: This week’s tech bulletin will be a simple reminder of the training and documentation tools available as a primary source of technical support. These technical documents are viewable and/or

ABSTRACT: This week’s tech bulletin will be a simple reminder of the training and documentation tools available as a primary source of technical support. These technical documents are viewable and/or

ABSTRACT: If you are interested in avoiding 3 am Saturday morning calls about the system not working, this week’s bulletin could very helpful. All Master Receivers need an automatic rebooter

ABSTRACT: NFC Tags allow facilities using RCare Mobile to monitor and analyze Activities of Daily Living (ADL’s) to improve resident care. These activities are recorded and processed in the MCube

ABSTRACT: Some devices supervise, some don’t, and some have a jumper to turn them on and off. We’ve received a number request recently about how to configure the accounts and

ABSTRACT: A device failing to alarm or restore properly can be the result of a number of different things. This is part 3 of a multiple week series and this

ABSTRACT:  A device failing to alarm can be the result of a number of different things. This is part 2 of a multiple week series and this week we will

ABSTRACT:  We’ve observed several scenarios Wi-Fi connectivity. We’ve seen some facilities that just don’t have quality Wi-Fi, or simply don’t have quality dedicated IT staff. We’ve made several changes to

ISSUE:  A device failing to alarm or restore properly can be the result of a number of different things. This will be a multiple week series and this week we

ABSTRACT:  As we transition to G4, ALP (Advanced Locating Protocol) will become an integral part of our increased locating capability. Fingerprinting or mapping a facility properly is essential to the