Tech Bulletins

RCare Check-In’s

RCare Check-Ins ABSTRACT: The focus of this week’s bulletin will be understanding how to set up RCare check-in devices to get a “clean” Check-in Report.  Without following the steps exactly,

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Be Prepared

Be Prepared ABSTRACT: This week’s tech support bulletin will discuss preparing for a worst-case scenario.  You’ve got a Cube that has gone down and requires repairs…. on a holiday weekend. 

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RCM Updates

ABSTRACT: Tech Bulletins are back. This week’s bulletin will cover the steps for how to apply an RCM software update in the field. This is an easy step once you’ve

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RCM Boot-Up

ABSTRACT: We have a simple tech bulletin this week that seems to have become a much more common occurrence.  These are boot up issues for an RCare Mobile Phone or

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Wireless Network Configuration

ABSTRACT: RCare wireless network installation is a process that requires an understanding that we can’t predict RF conditions until we get the wireless network devices in place at the facility. 

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RCare Mobile Battery Life

ABSTRACT: As we’ve made continuing improvements to RCare Mobile, the processing power required has increased.  We have identified a major source of battery consumption because of how RCare Mobile notifies

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The Art of ALP

ABSTRACT: We have finally completed documentation for Advanced Locating Protocol.  This bulletin is to introduce our new G4 locating software to those who have yet to install a G4 Server

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CC900 Tips

ABSTRACT: We wanted to provide updated information based on some changes and things we’ve observed out in the field with CC-900’s that can impact the CC-900’s. TECH SUPPORT SUMMARY: PHONE

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