RCare Check-Ins ABSTRACT: The focus of this week’s bulletin will be understanding how to set up RCare check-in devices to get a “clean” Check-in Report. Without following the steps exactly,
Be Prepared ABSTRACT: This week’s tech support bulletin will discuss preparing for a worst-case scenario. You’ve got a Cube that has gone down and requires repairs…. on a holiday weekend.
ABSTRACT: Tech Bulletins are back. This week’s bulletin will cover the steps for how to apply an RCM software update in the field. This is an easy step once you’ve
ABSTRACT: We have a simple tech bulletin this week that seems to have become a much more common occurrence. These are boot up issues for an RCare Mobile Phone or
ABSTRACT: Part two of Notification Hierarchy explains the process of adding Message Receivers and Users. We will describe how to add those Message Receivers into Groups. We will also go
ABSTRACT: Recently we’ve seen an increased number of calls regarding proper configuration of the notification chain recently, particularly when it comes to RCare Mobile. This week’s tech bulletins will explain
ABSTRACT: RCare wireless network installation is a process that requires an understanding that we can’t predict RF conditions until we get the wireless network devices in place at the facility.
ABSTRACT: As we’ve made continuing improvements to RCare Mobile, the processing power required has increased. We have identified a major source of battery consumption because of how RCare Mobile notifies
ABSTRACT: We have finally completed documentation for Advanced Locating Protocol. This bulletin is to introduce our new G4 locating software to those who have yet to install a G4 Server
ABSTRACT: We wanted to provide updated information based on some changes and things we’ve observed out in the field with CC-900’s that can impact the CC-900’s. TECH SUPPORT SUMMARY: PHONE